Ionizo is committed to bringing our products to everyone in the world. We deliver to most countries in the world and are dedicated to meeting a variety of shipping needs. We work in conjunction with the most reliable international and domestic couriers to ensure that your package gets to you safe and on time.
All orders will be processed and shipped directly from our distribution center in Hong Kong. Please note, these orders may incur customs & duty fees, which the customer is required to pay in order to receive their order. Orders will be processed within 3 business days (local time in Hong Kong). Our Order processing is automated, hence, once an Order is placed on our website, it cannot be cancelled or amended.
The type, quantity, and weight of your package may vary, and as such, cost may vary. Shipping costs also vary depending on your location and desired shipping speed. To get a shipping quotation, please add your selected items to your shopping cart, and enter your shipping address in the checkout page.
EU & USA SHIPPING
Most standard shipments are sent through several carriers and postal service providers. Packages usually reach their destination in 5-7 business days, but could occasionally take longer.
Most standard shipments sent from Hong Kong are shipped through several carriers and postal services providers, but are handed off to your local mail carrier once it arrives in the destination country. Orders typically take 5-15 business days to reach international destinations, but can sometimes take as long as 4-6 weeks for some destinations. It ultimately depends on where you live and what you've ordered.
VAT & DUTIES
Some countries apply duties or VAT on shipments received from Hong Kong. You are responsible for any such extra taxes or fees your government applies to get the package delivered. Ionizo will do the best we can to provide the best international shipping experience possible, but much of the process is out of our control, and is in the control of your countries' officials and mail systems.